“ Ask yourself these questions:
• What unmet outside customer needs can and should my business meet and what results should I expect?
• What business innovations will meet these needs and/or create new needs and what must I let go of so that I can properly invest resources for tomorrow?
• What are the core capabilities that my organization brings to our value proposition and how do we design our front room to provide those capabiities, e.g., the right people, the right organization, the right tools and support?
• How do I best leverage other’s front rooms for those non-critical activites that are part of my value-chain? How can I best collaborate with and integrate the inside to deliver true value to customers?
• How do I make sure that I am making decisions only about the few things that really require me to be the decision-maker, all other necessary decisions are properly delegated, and all decision-making is disciplined and becomes action, not just policy?
• What unmet outside customer needs can and should my business meet and what results should I expect?
• What business innovations will meet these needs and/or create new needs and what must I let go of so that I can properly invest resources for tomorrow?
• What are the core capabilities that my organization brings to our value proposition and how do we design our front room to provide those capabiities, e.g., the right people, the right organization, the right tools and support?
• How do I best leverage other’s front rooms for those non-critical activites that are part of my value-chain? How can I best collaborate with and integrate the inside to deliver true value to customers?
• How do I make sure that I am making decisions only about the few things that really require me to be the decision-maker, all other necessary decisions are properly delegated, and all decision-making is disciplined and becomes action, not just policy?
Drucker’s Guide to the 21st Century
Read more in this very inspirational document: ChangeThis :: The Silent Revolution: Peter Drucker’s Voice Still Resonates
Read more in this very inspirational document: ChangeThis :: The Silent Revolution: Peter Drucker’s Voice Still Resonates
